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I have Mac OS Ventura 13.4

Printer :  ENVY 6400 All-in-One Printer series

 

Hi, I would know how to remove my old printer from my account. My current printer is the Envy 6400.  The old, no longer existing printer was a Deskjet 3700.  The report of Hpsmart tells me :" printer  not connected to internet"  but I no longer have that printer.   There doesn't seem to be any option to delete a printer from my account, which is really odd.  

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