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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Download the current firmware from support.hp.com and extract the zip file to a location. When unzipped there will be a BDL file and a checksum file.
Log in to the embedded web server of the printer and go to troubleshooting>firmware upgrade, Under install new firmware click choose file and browse to the BDL you downloaded. Do not click the reset firmware unless you want to clear all settings. Click install and the firmware will be uploaded to the printer, the printer will restart and install the updated firmware.
Note that on older versions of firmware, the firmware upgrade option may be listed under the "general" tab.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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