• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 11

I have facing a serious problem but none can solve this issue. I have hp 1108 laser jet printer & windows 11 , office 2024 . when i am printing on A4 page border not printing properly . same printer working fine on windows 10 . And also I cant change printer setting Letter to A4 . when i change the printer setting then shows done . but printer properties show page available letter only .Screenshot 2025-08-11 180618.pngWhatsApp Image 2025-08-11 at 6.11.49 PM.jpeg 

2 REPLIES 2
HP Recommended

@animesh9985 

 

Welcome to the HP Community --

 

If none can solve, then the following is likely a repeat of what you have tried.

 

Nonetheless, without evidence you have done so, the solution might lie here:

 

First - Review your printer's user manual.

As is the case with many Laser Printer products, the guide is worth reading.

 

Load Paper -- lots of information...

HP LaserJet Professional P1100 Printer series - User Guide

Page 35

and

Page 32

 

-------------------------------------------------------

If supported on your printer...

Paper Sizes / types in job / preferences settings might reflect the paper and tray settings in the printer.

 

If your printer is a wireless model,

and

If your printer is on your network,

Consider using the Embedded Web Server (EWS) to view / adjust your printer's features and settings.

 

NOTE

It's unclear where / if the Tray and Paper settings are listed in EWS.

Check available tabs / sections.

 

 

HP LaserJet Professional P1100 Printer series - User Guide

Starting on Page 49

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.

 

---------------------------------------------------------------

What else?

 

HP LaserJet Professional P1100 Printer series - User Guide

For example, Start on Page 39

 

Considerations

 

  • The Full Feature Software / Full Driver printer software must be installed and functional.  Additional information later in this message in section "Message Content References"

 

  • The HP Driver should be selected as the Driver in Printer Properties > Advanced
  •  
  • Printer_Properties_9135_4Printer_Properties_9135_4      

 

  • The Default Printer should be your printer as added when the printer software is installed.
  • It is perhaps best to not let Microsoft / Windows control the default printer.  
  •  
  • Default_Printer_Check_and_Manage_2Default_Printer_Check_and_Manage_2

 

Next,

Printing Preferences -- with the full driver installed and the correct Driver assignment in Printer Properties -- should allow you to access the full range of features available in the driver.

 

=================================

Printing Preferences – Shortcuts / Selections

 

Printer Settings

HP print settings guide

Topic Change print settings (Windows)

Sub-Topic Save preferred print settings

 

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printing Preferences

 

Windows 10

Settings > Devices > Printers & scanners

Select Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts

Select / Highlight your preferred Shortcut

Click Apply > Click OK to exit

 

Optional - Additional Setup / Information

 

Make changes to a Shortcut (Model Dependent)

Select starting Shortcut (locked / template or custom)

Adjust the settings for paper, source (tray), other settings

Check all sub-menus in all Tabs

Click OK to save / leave sub menu

 

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

 

Older Example - Printing Preferences - Full Driver installed / Driver = HP in Printer Properties

9025_Printing_Preferences_Everyday_119025_Printing_Preferences_Everyday_11

 

===================================

Message Content References

 

Web Pack Installation - Web Page - Download / Save / Install

Scroll down on the web page for installation instructions

HP LaserJet Pro P1100 (includes P1106/P1108), P1560, P1600 Series Full Feature Software and Driver 

 

Basic Installation Steps

 

Download and Save the Web Pack Installation file to your computer.

 

Open File Explorer

Navigate to the folder in which you saved the installation file (likely Downloads)

 

NOTE >> If using a printer USB cable between the printer and the computer, disconnect the cable until instructed to connect.

 

Right-Click on the installation package and “Run as Administrator

 

NOTE >> If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).

 

After the software is installed, Restart the computer and log in

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet Pro P1106/P1108 Printer series  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Issue not resolved .

I've installed all the HP smart drivers, set all the preferences to default to A4 paper, restarted the PC and the printer, the defaults all show as A4, but the printer reports back that the only paper available is Letter size.

As a consequence it won't print properly.

I am now at a loss!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.