hp 2640 wireless connection

[miofoyer]

hp smart does not see hp 2640 wireless, i can connect using a usb, however not wireless. I used hp smart from microsoft store and hp print scan doctor to install wireless without any luck.

[Echo_Lake]

@miofoyer

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, 

• To better assist you - Are you able to make copies using the printer?

Meanwhile, Let's try a power reset on the printer.

Reset the product

1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
2. Remove USB cable, if present.
3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
5. Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.