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HP Recommended
HP DeskJet Ink Advantage 2876 All-in-One Printer
Microsoft Windows 8.1 (64-bit)

The driver of this product that i downloaded from hp site only work with scanner and could not install the printer . 

always give me errors because of the OS 

 

my OS is Windows 8.1 (64-bit) 

 

need the correct driver argent 

 

this product is useless for me now until install the full driver 

 

1 REPLY 1
HP Recommended

Hi @Husco1975,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds frustrating to encounter issues with your HP DeskJet Ink Advantage 2876 printer driver. Here are some steps you can take to try and resolve this problem.

 

Check Compatibility

Ensure that you have downloaded the correct driver version that is compatible with Windows 8.1 (64-bit). Sometimes, downloading the wrong version can cause installation issues.

Run Windows Update

Sometimes, Windows Update can provide drivers for printers. Here’s how you can check:

  • Go to Settings > Update & Security > Windows Update.
  • Click on Check for updates and install any available updates.
  • After updating, restart your computer and try installing the printer driver again.

Uninstall Previous Driver Versions

If you’ve tried installing the driver multiple times, there might be conflicting versions installed. Follow these steps to uninstall previous versions:

  • Disconnect your printer from the computer.
  • Go to Control Panel > Programs > Programs and Features.
  • Look for any entries related to your HP printer driver and uninstall them.
  • Restart your computer.

Install Using HP Smart App

HP provides the HP Smart app, which can sometimes help in installing the correct drivers automatically. Here’s how to use it:

  • Download and install the HP Smart app from the Microsoft Store.
  • Open the app and follow the on-screen instructions to add your printer.
  • The app should automatically detect and install the necessary drivers.

Download Driver from HP Website Again

Try downloading the driver again from the HP website. Ensure you select the correct operating system version (Windows 8.1 64-bit) and download the full feature software and driver package if available.

Additional Tips

  • Make sure your computer meets the minimum system requirements for the printer.
  • Temporarily disable any antivirus or firewall software during the installation process, as they might interfere with the installation.

 

By following these steps, you should be able to resolve the issue with installing the HP DeskJet Ink Advantage 2876 printer driver on your Windows 8.1 (64-bit) system.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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