hp envy photo 7855 software cd

[wrts]

How do I get the software cd.  The MS Edge install does not work.

[Raj_05]

Hi @wrts,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you need the software for the HP Envy Photo 7855 and the CD is unavailable or the MS Edge installation isn't working, you can download the software directly from HP's website. Here's how.

Visit the HP Support Page:

• Go to the HP Software & Drivers page.

Identify Your Product:

• Enter "HP Envy Photo 7855" in the search box, or navigate through the categories to find your printer.

Select Your Operating System:

• The website will automatically detect your operating system, but you can change it if necessary.

Download the Software:

• Look for the section that says "Driver-Product Installation Software." Click on the "Download" button next to the recommended full driver package.

Install the Software:

• Once the download is complete, open the file and follow the on-screen instructions to install the software.

If you're still having trouble with the installation, consider using a different browser (like Chrome or Firefox) to download the software, or you could try running the installer as an administrator.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support