• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
hp inkjet 4630
Microsoft Windows 11

hp 4630 won't power up.  was working fine and suddenly cut off and will not power back up.  I have used a different outlet, no surge protector, different power cord and replaced the internal power module.  both old and new power modules green light comes on with power, but printer itself won't power up.  Thoughts?

 

Thanks.

1 REPLY 1
HP Recommended

@saldy2, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer is not powering on. Make sure you have tried the steps mentioned in this document - HP printer does not turn on

 

Unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

 

If the issue persists, I'm afraid this is a hardware failure. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.