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‎10-30-2023 02:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hp laserjet p3015 printer USB not detectiing

Category:
1 REPLY 1

‎10-30-2023 08:18 AM - edited ‎10-30-2023 08:21 AM

HP Recommended

Looking at the manual, the only problem I read is that the USB cable must be less than 2 meters in length.

 

Look in the windows event viewer for USB port errors

Try another cable or USB2 or even USB3 port.

 

There is a USB driver listed for this printer

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-enterprise-p3015-printer-series/3815797

 

Could you have a USB device attached to your win10 system that required a special driver? if so, possibly that driver is not compatible with the printer.   Some examples could be mirroring software smartphone, USB to Serial adapter or any type of usb miner devices.

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