• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Pavilion Laptop PC 15-eg0067st
Microsoft Windows 10 (64-bit)

I tried to get the drivers installed but could not. HP photosmart 7760 printer USB connection only. My HP system sees the printer under USB controller but not under printers. When I tried to use the HP support tools it said you have to install the entire HP manager package. When I go to the web page it says there's a page error.

 

JUST GIVE ME THE BLASTED DRIVERS FOR THE PRINTER!!!

 

With all these tools why is this age old problem still so difficult??

2 REPLIES 2
HP Recommended

Hi @Joey2121,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with setting up your printer with USB connection.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi @Joey2121,

 

Were you able to follow the steps from the above shared link to resolve the issue?

 

If not, please click on the below link to connect your printer to your laptop.

 

https://support.hp.com/gb-en/document/ish_2026111-1786193-16

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.