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HP Recommended
macOS 10.15 Catalina

Framework error messages suddenly telling me printing will damage my printer and computer!

 

1 REPLY 1
HP Recommended

The solution is to download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

 

It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.

 

If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try restarting. Then go about uninstalling your printer and reinstalling by going through Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.

 

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

 

If this solved your issue, please thumbs up and mark as solved!

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