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HP Recommended
HP PSC 950 All-in-One Printer series
Microsoft Windows 7 (32-bit)

Hello, I am just wondering if a print driver exists for this printer using Wndows 7, I have the scanner driver but not the print driver?  Printer still works good on Windows XP but I now have Windows 7 and if I can get the printer working, that would be great!  I have the hp psc 950xi all-in-one printer/scanner/fax/copier...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @nemolovich,

 

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance with not being able to print using Windows 7 64 bit. I will be delighted to assist you here.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

  • Has it ever worked on the Windows 7 PC?
  • Did you run print and scan doctor and check if it gets fixed.

For now, try these steps:

  • Please leave the scanning app as it is and don’t uninstall it.

Install the windows built-in drivers by following instructions from this link: http://hp.care/2xByCk4 (HP Printers - Installing and Using the Windows Built-in Print Driver)

This should fix the issue.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient. Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @nemolovich,

 

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance with not being able to print using Windows 7 64 bit. I will be delighted to assist you here.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

  • Has it ever worked on the Windows 7 PC?
  • Did you run print and scan doctor and check if it gets fixed.

For now, try these steps:

  • Please leave the scanning app as it is and don’t uninstall it.

Install the windows built-in drivers by following instructions from this link: http://hp.care/2xByCk4 (HP Printers - Installing and Using the Windows Built-in Print Driver)

This should fix the issue.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient. Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

HP Recommended

Thank you DavidSMP, I already ran the print and scan doctor, nothing.  No I never had it working on Windows 7.  I right-clicked on the hp printer in  Devices and Printers and clicked on Troubleshoot, that fixed it.  A print driver was downloaded automatically, now it works, thank you! 

HP Recommended

Hi @nemolovich,

 

I am the The_Fossette. It looks like you were interacting with @DavidSMP, but he is out of the office today so I'll take over from here.

 

Perfect, I am really glad to hear that the issue is resolved.

 

If any other questions arise, please feel free to write back to me.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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