-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- hp smart download NOT microsoft store

Create an account on the HP Community to personalize your profile and ask a question
01-31-2022
11:10 AM
- last edited on
08-30-2025
11:30 AM
by
Raj_05
I want to install HP App. But Microsoft store on my PC is not working and I cannot fix it --have tried all possible solutions.
I need a direct download of HP app for my PC but I cannot find it anywhere.
Solved! Go to Solution.
Accepted Solutions
01-31-2022
11:29 AM
- last edited on
08-30-2025
11:31 AM
by
Raj_05
Hi,
HP App can only be installed from the Microsoft Store and not from any other source.
You may download and install the HP Full Feature Software to install and use the printer without the HP app:
https://ftp.hp.com/pub/softlib/software12/COL47810/mp-115828-6/Full_Webpack-116-Full_Webpack.exe
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-31-2022
11:29 AM
- last edited on
08-30-2025
11:31 AM
by
Raj_05
Hi,
HP App can only be installed from the Microsoft Store and not from any other source.
You may download and install the HP Full Feature Software to install and use the printer without the HP app:
https://ftp.hp.com/pub/softlib/software12/COL47810/mp-115828-6/Full_Webpack-116-Full_Webpack.exe
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂