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hp solution center version not loading

HP Recommended
HP Officejet Pro 8000
Microsoft Windows 7 (64-bit)

My HP Solutions Center version just turns on and never gives me access to the printer.

In fact, at the moment I am trying to install a new HP940 M, cartridge which is slightly out of date, and I cannot do it.

Could you tell me please which is the work around for this problem.

For example: Where can I download a new version of the HP Solutions Center that really works with my printer.

The Printer is excellent, cartridges are really good, but now the sofware is failing to produce the adecuate results.

HP Support Asistant does not give me any other alternative solution.


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@JCBrea, Welcome to the HP Support Community! I’m here to help.


HP Solution Center is outdated and will not work anymore. Kindly refer to this document for more info - HP Solution Center doesn't open


For assistance with installing the ink cartridges, you may refer to - Replace HP inkjet printer cartridges


Kindly perform the steps mentioned in this document - Ink cartridge error


If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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