hp tango x security username after set password

[Tomas1234567]

Hi i have set a security password on my hp tango x now it's asking me for username and password but I can't remember the username ?

what can I do

[Kuroi_Kenshi]

Hi @Tomas1234567,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Recovering Username for HP Tango X After Setting a Password!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Default Username:

• Try using default usernames such as "admin" or leave the username field blank. Many devices do not require a specific username when a password is the only configured credential.

Check Related Documentation:

• Review any documentation or notes you might have made during the initial setup. Sometimes, the username might have been noted down somewhere.

HP Smart App:

• If you used the HP Smart app to set up your printer, check if there are any settings or account details saved in the app that might give you a clue about the username.

Printer's Control Panel:

• If accessible, you can explore the printer settings via the control panel to check any saved credentials.

Reset the Printer:

• If you're unable to retrieve the username through the above steps, you might need to perform a factory reset on the printer. Note that this will remove any custom settings, including the password:
  • Turn off the printer.
  • Unplug it from the power source.
  • Hold the power button for 15 seconds.
  • Plug the printer back in and turn it on.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,