hp2700 driver not found on Mac

[nickradford91]

my desk jet 2700e goes through the set up process using the HP smart app but when directed to system preferences to add printer to my Mac its not there, clicking the plus doesn't bring up any printers either, just a blank page. Any suggestions?

[Kumar0307]

@nickradford91, Welcome to the HP Support Community! I’m here to help.

I understand you are trying to setup the printer on the Mac. To assist you better, how is the printer connected?

Check the connectivity. if the printer is not detected, it means this is a connectivity issue.

Check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

Install the printer using the AirPrint driver (recommended)

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners. 

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer. 

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. 

4.) Click the plus sign click Add Printer or Scanner, click the printer name. 

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add. 

Note: Select "Bonjour multifunction" under kind while installing.

Try printing.

Hope this helps! Keep me posted. 

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