i can not add hp app printing queue fro hp app

[mhriaz]

Previously time i always used the HP app printing queue for printing documents after reinstalling the Windows. i could not add the HP app printing queue from the hp app. 

[Irfan_06]

Hi @mhriaz,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer app.

Request you to follow the below steps to fix the issue.

Uninstall the printer software by following the steps from this link and restart the device.

Install the printer software by clicking on the link again and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[mhriaz]

Not solved yet

[Irfan_06]

Hi @mhriaz,

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[mhriaz]

I was trying every step and also re setup the windows bt still hp smart printing queue not aded printer list 

[Raj_05]

Hi @mhriaz,

Thank you for your response,

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support