i cannot print

[tasukete]

All of a sudden for no reason I know, I cannot print on my OfficeJet 4650

Somebody help me!

[Kuroi_Kenshi]

Hi @tasukete,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Connection and Status:

• Ensure your printer is properly connected to your computer or network.
• Check if the printer is turned on and not in sleep or hibernation mode.

Restart Devices:

• Restart the printer by turning it off, waiting for 60 seconds, and then turning it back on.
• Restart your computer or device that you are trying to print from.

Check for Error Messages:

• Look at the printer’s display panel for any error messages or alerts.
• Follow any on-screen instructions to resolve them.

Verify Print Queue:

• On your computer, go to the Devices and Printers section.
• Check the print queue to see if there are any stalled print jobs.
• Cancel any pending print jobs to clear the queue.

Update or Reinstall Drivers:

• Go to the HP Support website and check for the latest driver updates for your printer model.
• Download and install any available updates.
• If the issue persists, consider uninstalling and reinstalling the printer drivers.

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor software. This tool can help diagnose and fix printing and scanning issues.

Check Ink or Toner Levels:

• Make sure your printer has adequate ink or toner. Low or empty cartridges can prevent printing.

Ensure Default Printer Selection:

• Make sure that the HP OfficeJet 4650 is set as the default printer in your computer's printer settings.

Network Issues:

• If the printer is connected via a network, ensure that it is connected to the correct Wi-Fi network and that your router is functioning properly.
• Consider reconnecting to the network or resetting the network settings on the printer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,