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- HP Community
- Printers
- Printer Setup, Software & Drivers
- i cant start the printer

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08-29-2025 04:42 AM
@viggo4, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'd be happy to help you get your HP LaserJet printer up and running. Since your message was brief, let’s go through a few basic steps to troubleshoot the issue:
Step 1: Check Power Connection
- Ensure the power cable is firmly connected to both the printer and the wall outlet.
- Try a different power outlet to rule out socket issues.
- If the printer is connected to a power strip or surge protector, try plugging it directly into the wall.
Step 2: Reset the Printer
- Unplug the printer from the power source.
- Wait for 60 seconds.
- Plug it back in and press the Power button (if available).
Step 3: Check for Signs of Life
- Do you see any lights, sounds, or display activity when you try to power it on?
- If no response at all, the issue may be with the power supply or internal hardware.
- If the printer powers on but doesn’t proceed to the home screen, it may be stuck in an error state.
You may refer to this document - HP printer does not turn on | HP® Support
>HP LaserJet Pro Printers - No Power / Power Protection Feature | HP® Support
Turn the printer on and off | HP® Support
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support