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HP Recommended
8740
macOS 10.13 High Sierra

multipage PDF prints first page only

overlayed error message

error: limitcheck

offending command imagemask

stack

(r)

sys/start

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@knussb

 

Welcome to the HP Support Community!

 

Let's follow the below steps to resolve this issue while printing PDF documents: 

 

Step 1: Try to print the PDF file as an Image. Please follow this link to know how

 

Step 2: Removing the existing printer driver and setting up the printer with Apple AirPrint may resolve the issue. Let's try these steps:

 

1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2. Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4. Click the plus sign , click Add Printer or Scanner, click the printer name.

 

5. Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

 

6. Try to print

 

Let me know how it goes!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@knussb

 

Welcome to the HP Support Community!

 

Let's follow the below steps to resolve this issue while printing PDF documents: 

 

Step 1: Try to print the PDF file as an Image. Please follow this link to know how

 

Step 2: Removing the existing printer driver and setting up the printer with Apple AirPrint may resolve the issue. Let's try these steps:

 

1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2. Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4. Click the plus sign , click Add Printer or Scanner, click the printer name.

 

5. Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

 

6. Try to print

 

Let me know how it goes!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

HP Recommended

There is no “accept as solution” button in the post. It requires a reply to the post which requires a login. Which is stupid. 

HP Recommended

@knussb

 

Great to know the issue is resolved now and I also see that "Accept as solution" button is already clicked. 

You can reach out to HP forums for any issues on your HP products, Happy to assist you.

 

Cheers!

KUMAR0307
I am an HP Employee

HP Recommended

I had the same issue, and the suggested fix solved my problem. Thanks,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.