impossible to install the printer HP laserjet M110w

[CCTL]

it's been impossible to Install the printer, HP smart don't work well, always with bugs. We did the procedures of the spooler, nothing, always with the note of not available. 

[Raj_05]

Hi @CCTL,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're having trouble installing the HP LaserJet M110w printer and HP Smart is giving you issues, here are some steps you can take to troubleshoot the problem.

Check Printer Connections:

• Ensure the printer is properly connected to power and turned on.
• Verify that the printer is connected to the same Wi-Fi network as your computer if you’re using wireless setup.

Install Printer Using HP Software:

• Download the latest driver and software for the HP LaserJet M110w from the HP Support website.
• Run the installer and follow the on-screen instructions. This should help with any issues HP Smart might be having.

Manually Add Printer:

• Go to Settings > Devices > Printers & scanners on your PC.
• Click Add a printer or scanner and follow the prompts to manually add the HP LaserJet M110w.

Check Print Spooler Service:

• Press Windows Key + R, type services.msc, and press Enter.
• Locate Print Spooler in the list of services, right-click it, and select Restart.
• Ensure the Print Spooler service is set to Automatic.

Remove and Reinstall Printer:

• Remove any existing printer drivers from Settings > Devices > Printers & scanners.
• Delete any pending print jobs in the queue.
• Reinstall the printer using the downloaded software from HP’s website.

Update Windows:

• Make sure your Windows operating system is up-to-date as updates can resolve compatibility issues.

Check Firewall/Antivirus Settings:

• Sometimes firewall or antivirus software can block printer installation. Temporarily disable these to see if it resolves the issue.

HP Printer Troubleshooting Tool:

• Use the HP Print and Scan Doctor to diagnose and fix common printer problems.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support