input and output has been aborted 0x000003e3

[rickylibunao]

I cannot print. it says input and output aborted.  error number input and output has been aborted 0x000003e3

[Raj_05]

Hi @rickylibunao,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error message "input and output has been aborted 0x000003e3" on your HP DeskJet Ink Advantage 2335 All-In-One Printer typically indicates a problem with the printer communication or print queue. Here are some steps you can try to resolve this issue.

Restart your Printer and Computer:

• Turn off your printer and unplug it from the power source.
• Restart your computer.
• Plug your printer back into the power source and turn it on.
• Check if the error persists.

Check Printer Connections:

• Ensure that the printer is properly connected to your computer via USB cable or network connection (if applicable).
• If using a USB connection, try using a different USB port on your computer.

Clear Print Queue:

• Sometimes print jobs can get stuck in the print queue, causing communication errors.
• Open the Control Panel on your computer.
• Go to Devices and Printers.
• Right-click on your HP DeskJet Ink Advantage 2335 printer and select "See what's printing."
• Cancel all pending print jobs.
• Restart your printer and check if you can print now.

Update or Reinstall Printer Drivers:

• Outdated or corrupted printer drivers can cause communication errors.
• Go to the HP Support website and download the latest drivers for your HP DeskJet Ink Advantage 2335 printer.
• Install the drivers according to the instructions provided.
• After installing, restart your computer and try printing again.

[Raj_05]

Check for Windows Updates:

• Sometimes Windows updates can resolve printer communication issues.
• Go to Settings > Update & Security > Windows Update and check for updates.
• Install any available updates and restart your computer.

Run Printer Troubleshooter:

• Windows has a built-in printer troubleshooter that can help diagnose and fix printer problems.
• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Printer and follow the on-screen instructions to run the troubleshooter.

Check Printer Status and Settings:

• Ensure that there are no hardware issues with the printer itself (e.g., paper jams, low ink levels).
• Check the printer settings on your computer to ensure they match the printer's capabilities and configuration.

Reset Printer (if necessary):

• As a last resort, you can reset your HP DeskJet Ink Advantage 2335 printer to its factory defaults.
• Refer to your printer's manual or HP's support website for instructions on how to perform a factory reset.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support