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‎02-01-2019 03:34 PM

HP Recommended
Product: HP PSC 1510 All-in-one
Operating System: Microsoft Windows 8 (32-bit)

hello, I saw a previous post saying this printer and software are retired for HP support. someone had uploaded a link for the software and gave the recommendation of unplugging the HDMI and deleting any previous printers from your control panel, I did those things. Clicked on the link, downloaded it, and then the only option once opened was to exit out??? it says click load, but there is no load button or option just exit. Is this expired as well? Has anyone found this old software/drive recently?? Thank you in advance.

2 REPLIES 2

‎02-02-2019 03:12 PM

HP Recommended

@Brann_again

 

Welcome to HP forums.

 

Perform root level uninstalltion to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎02-02-2019 10:08 PM

HP Recommended

Hi,

Apologies for jumping in @sandytechy20!

 

While the steps posted above are recommended and should help to resolve the problem, the included driver is intended for another printer, the HP Deskjet 1510 printer.

 

Please complete the recommendations above, but use the following driver instead:

http://ftp.hp.com/pub/softlib/software13/COL30951/mp-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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