• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet Pro MFP M479fdw
Microsoft Windows 11

t ry to install software for MFP M479fdw to microsoft surface pro 9, using SQ3 ARM-based processor.

it had installation error. Service 'PlugPlay' failed to start. any solution? please help

1 REPLY 1
HP Recommended

Hi @retac 

Try to install with the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/LJ/M478-M479/V4_DriveronlyWebpack-48.6.4638-CLJM4...

 

  • ferRX_0-1729291533001.png

 

Then go to Windows Configuration > Printers & Scanners > Add Device.

 

https://www.youtube.com/watch?v=oLnOeLI36Hw&ab_channel=MDTechVideos

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.