instank ink

[jadeking]

ive registered printer on MacBook and phone not a problem but. try to register with instant ink it says Error Code: UA_400_EB000U0422 ive tried to enter the system email claim code manual and that doesn't work been trying it 2 days now makes no sense , is their a way get subscription without instant ink since it doesn't work 

[Kuroi_Kenshi]

Hi @jadeking,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Your Printer:

• Turn off your printer, wait for about 30 seconds, and turn it back on.

Check Connections:

• Ensure that both the power cable and any USB cables connected to the printer are securely plugged in.
• If you are using a Wi-Fi connection, make sure the printer is properly connected to the network.

Update Printer Firmware:

• Sometimes, updating the printer firmware can resolve issues. Go to the HP Support page and search for your printer model to find the latest firmware updates.

Scan for Issues via HP Smart App:

• Download and install the HP Smart app, which might offer diagnostic tools that can help identify and resolve issues.

Restore Factory Defaults:

Refer to the steps on this link to restore factory defaults.

Let me know what helped.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,