issues with HP laserjet reporting driver errors

[oh-be-one]

Getting driver errors on unsupported printer. Tried hooking directly to an eero on the 2nd port and connecting  the printer  and eero through a  switch or seeing it on my wifi net, but cannot add through the print center using  a MacBook Air running fully updated Tahoe.

I  cannot remove the “remembered” printer  held in the print center

I had it working before????? Can I still get drivers somewhere? or do something else?

[oh-be-one]

This application disallowed me from putting this info in:  

This is an HP Color laserjet MFP M277dw  and  doesn’t appear to be supported by HP 

[Pallipurath]

Hi @oh-be-one 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you're using a MacBook Air running macOS Tahoe with an older HP printer, the issue may be related to macOS retaining an old printer configuration or the compatible driver. I would request you to please follow the steps:

Reset the Printing System

This removes all saved printers and clears any corrupted print queues.

• Open System Settings (or System Preferences).
• Go to Printers & Scanners.
• In the printer list, Control-click (or right-click) in the blank area of the printer list.
• Select Reset Printing System.
• Enter your Mac administrator password if prompted.
• Restart your Mac.

Restart Your Network Devices

• Turn off the printer.
• Restart the Eero router and any network switch being used.
• Wait until the network is fully online.
• Turn the printer back on.

Verify the Printer Is Connected to the Network

• Print a Network Configuration or Wireless Test Report from the printer (if supported).
• Confirm the printer has a valid IP address.
• On your Mac, open Safari and enter the printer's IP address (for example, http://192.168.1.xxx).
• If the printer's Embedded Web Server opens, the printer is successfully connected to the network.

Add the Printer Manually

• Open System Settings > Printers & Scanners.
• Click Add Printer, Scanner, or Fax.
• If the printer does not appear under Default, select the IP tab.
• Enter the printer's IP address.
• For Protocol, choose HP Jetdirect - Socket (if available).
• try the following options in order:
• AirPrint
• Secure AirPrint
• Generic PCL Printer
• Generic PostScript Printer (if supported by your printer)
• Click Add.

Hope this helps, Please revert if the issue persistsand please share me the picture of the error displayed.

Take care and have an amazing day!

[oh-be-one · Accepted solution]

Pallipurath :

I just wanted to thank you for taking the time to read and reply to my question.  I did figure it out using about the same answers you provided. The main  issue being that APPLE only supports this printer (and several other APS ) only  if the HP software is loaded to and from an  I-phone or I-pad. The app store doesn’t even have a version that works on the Macbook or Macbook Air.

I wanted to keep the old printer because I can work on it. I worked for HP in Southern California and transferred here to Colorado 34 years ago. I was a senior customer engineer for HP and continued on in Colorado,  finishing my career and retiring from Lockheed-Martin after working for HP for around 27 years .

SMALL WORLD!!

OH-BE-ONE