just got this printer, can’t get it hooked up via bluetooth

[madig0867]

I just got this printer and I’m trying to set it up to my MacBook and I cannot get it to connect via Wi-Fi

[Raj_05]

Hi @madig0867,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Setting up your HP DeskJet 3631 All-in-One Printer to connect to your MacBook via Wi-Fi involves several steps. Here’s a guide to help you through the process.

Prepare for Installation:

• Make sure your printer is powered on.
• Ensure your MacBook is connected to the Wi-Fi network you want the printer to connect to.
• Keep the printer close to your router to ensure a strong signal.

Reset the Printer's Network Settings:

• On the printer, press and hold the Wireless and Cancel buttons together for 5 seconds.
• The printer's wireless light should start blinking, indicating it is in setup mode.

Install the HP Smart App:

• Download and install the HP Smart app from the Mac App Store.
• Open the HP Smart app and create or sign in to your HP account.

Connect the Printer to Wi-Fi:

• Open the HP Smart app and click the "+" sign to add a new printer.
• The app should detect your HP DeskJet 3631. Select it from the list.
• Follow the on-screen instructions to connect the printer to your Wi-Fi network. You will likely need to enter your Wi-Fi network's password.

Complete the Setup:

• Once the printer is connected to your Wi-Fi network, the wireless light on the printer should stop blinking and stay solid.
• The app will guide you through installing the latest drivers and software.

Add the Printer to Your Mac:

• Go to System Settings > Printers & Scanners on your MacBook.
• Click the "+" button to add a new printer.
• Select your HP DeskJet 3631 from the list of available printers and click Add.

Test the Connection:

• Try printing a test page to ensure everything is set up correctly.

If you encounter any issues during the setup, such as the printer not being detected or connection errors, you may need to move the printer closer to the router or restart the router and try the setup process again.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support