laserjet pro 200 color mfp is printing faded on one side of all prints.

[jaredmc]

Printer is printing faded pages on the left side of all prints.  Right side is perfect.

I have replaced the toner cartridges.  Run the clean pages and ran all fixes i can find.

[Dvortex]

Hello, @jaredmc – Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

I understand that the printer is not printing properly on the left side of the paper. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not.

Place a document face down on the scanner glass and press the copy option on the printer control panel. Let me know if it makes a good copy or not.

If the copy also is not printed properly, then try the steps below to perform a hard reset on the printer:

• Remove the cartridges from the printer.
• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[jaredmc]

This solution did not fix the issue.  Still printing faded color copies and black/white copies down the left side of the prints.

[Dvortex]

Hello, @jaredmc

Did you try to make the photocopies as suggested in my previous post?

If the copies are also coming out bad, then the issue could be with the printer hardware. I'd suggest you contact the HP phone support for printer service options.

HP Technical Support can be reached by clicking on the following link: www.hp.com/contacthp/

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

Visit us again if you have any concerns! Thank you!

Cheers 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!