laserjetpro m102w. recently replaced computers printer worked briefly but now will not work wireless

[maultom]

hello. I have a LaserJet pro m102w that had been printing wirelessly with no issues. we recently replaced all computers and loaded windows 10 on all of them, the printer worked briefly but now the only way to make it connect to the computer is through usb. the wireless light flashes constantly and when trying to pair it and the red triangle light flash. any help would be much appreciated.. thank you

[KrazyToad]

@maultom

Please perform a Reset and then try updating the Firmware

- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
 

You can refer to this Link: https://support.hp.com/in-en/document/c02919168 for help with the Firmware Update

If the issue persists download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

Keep me posted 😊

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