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Locked

‎03-12-2023 07:34 PM - last edited on ‎03-13-2023 11:31 AM by Level 5

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer

I have researched everywhere but cant get access to most hp answers so im trying to find out why im locked out of my HP 9018 printer. i never set up a password but now the wireless wifi settings are admin and password locked.  im looking to either find out hoe to factory reset the printer with the lockout or fond the correct password ,

I tried a combination of admin suggestions but nothing works even no password. my email is [personal information removed] in case i cant read your answer.

thanks for helping 

Category:
1 REPLY 1

‎03-19-2023 02:39 AM

HP Recommended

Hi @jimmyjames7217,

 

Welcome to the HP support community.

 

Please help us with your HP Unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

Alden4
HP Support  

I am an HP Employee.
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