• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-18-2020 02:27 AM

HP Recommended
Product: hp envy photo 6220
Operating System: Microsoft Windows 10 (32-bit)

I purchased printer envy 6220. Had to move house and re-furbish my lap-top. now I have lost the software to install the printer.

How can I receive a new software disc

Category:
1 REPLY 1

‎09-18-2020 05:27 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-photo-6200-all-in-one-printer-ser...

 

https://www.youtube.com/watch?v=QQDg9R-o1zU


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful for assistance in using the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhJrKBYjLtsApQa2KG6_DiV


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Envy Photo 7855 | 7155 | 6255 Connect Printer Wirelessly Download & Install Software
HP Envy Photo 7855 | 7155 | 6255 Connect Printer Wirelessly Download & Install Software
youtube.com/watch?v=QQDg9R-o1zU
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to connect the HP Envy Photo 7800 series printer wirelessly, download & install the full feature software. The full featured software is available under Software - Utility on the HP ...
HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document
HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document
youtube.com/playlist?list=PLUV0sXfF6zPhJrKBYjLt...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows you how to scan & save a 2-sided document as a PDF. The HP Envy Photo 7855 AiO printer Automatic Document Feeder scans 1 side at a time. Using the HP Scan software, it will scan the 2nd side
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.