m479fdw changes the font

Hawkeyed · ‎09-18-2023

How can I get my m479fdw printer to print the font in my WORD or PowerPoint document? The printer changes the font to the point where the document when printed looks like a ransom note from a kidnapper. I am printing from an iPad Pro. Thank you.

banhien · ‎09-18-2023

@Hawkeyed

You have to install those fonts to your computer first. If no available fonts on your computer, printer will use best fit fonts OR rubbish.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hawkeyed · ‎09-18-2023

I don’t think you understand. The fonts are perfect in my word or PowerPoint document. The printer should print exactly what is on my screen but it doesn’t. It selects different font and especially uses bold and unbolt print on its own.Thank you.

Repairatrooper · ‎09-18-2023

There are a couple of possibilities. As @banhien suggested, it may be that you have fonts on your computer that are either not compatible with the printer or are not TrueType fonts and are not understood by the printer and it tries to replace with the closest thing it can. As you do not state the actual fonts, there is some conjecture here. It could also be your choice of printer driver that is causing an issue. Which printer driver do you have installed?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Create an account on the HP Community to personalize your profile and ask a question