• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

hey there is driver only for mac os 10 but my mac os is 15. 2 and that is not supporte. how i am gonna use this printer . also its a usb connection printer not. a wireless one

7 REPLIES 7
HP Recommended

Hello @mshu7w97 , how are you ?

 

Please, there is this procedure which is the standard driver installation.

Maybe it can help

 

https://support.hp.com/lv-en/document/ish_1994828-1994872-16

 

Best regards


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
HP Recommended

yes i have intalled the drivers as well but all are for os 10 and hp has not updated since . mine is mac os 15.2 

now i dont know how to use my usb printer hp smart tank 525 

HP Recommended

Hi @mshu7w97 

Try to install with the next driver for Mac:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

 

Also follow steps from the next video:

>> https://www.youtube.com/watch?v=HUIjLj03ouQ&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews how to do Fast USB Setup for the HP Smart Tank 520, 525, 540, 580, and 589 all-in-one printers & starts using it for printing and scanning quickly. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- https://www.printerguruji.com For
HP Recommended

I ran into this issue as well. I dug into the problem, and it looks like the installer for the driver is written poorly and checks the OS version number wrong. The computer I had problems with was on 15.0.1, and a minor OS update should not break a driver.

Anyways, I edited the install script for the driver and removed the version check entirely. You can get the file on my drive here: https://drive.google.com/file/d/1TmoBZy_MzP3moaF1Rq9gUdWKUUkdq-o5/

HP Recommended

Could you share what file to edit to remove the OS version check? 

HP Recommended

Sorry about that, I gave it the wrong extension when renaming it, it should be pkg not dmg. It is fixed now

You can do this yourself by using pkgutil --expand and look for one of the files inside. I did this while I was on my fiance's mac which I'm not on now and I forget which file it was. You can then use pkgutil --flatten to re-package the file.

HP Recommended

There is a chunk of code inside one of the files that does the OS check. Its a smaller file. I just set it to return true instead.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.