-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- macOS Golden Gate 27 & HP OfficeJet Pro 8710

Create an account on the HP Community to personalize your profile and ask a question
10-24-2026 12:58 PM - edited 10-24-2026 12:59 PM
Hello. I have Mac OS Golden Gate 27.0.1 on my laptop and my HP printer (OfficeJet Pro 8710) no longer works. I used to use the Air Print functionality. My computer and printer software are both up to date. I uninstalled the printer from the computer and tried to reinstall it. I now can only find generic software for my printer's IP address. This allows me to print (one-sided only) and there is no scanner functionality. I had a message that said: "The selected printer software isn't from your manufacturer and may not let you use all the features of your printer." Can someone pls help me to get the printer working with full functionality? Or is the problem that HP doesn't have drivers that work with Golden Gate 27 and I just need to go buy a new printer that is not HP? Thanks!