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‎11-23-2024 05:48 AM

HP Recommended
Product: HP Smart Tank 7306 All-in-One

My MacBook doesn't connect my new HP printer

 

On the driver download it appears there is nothing for macOS Sequoia 15.1.1 - is that the cause of the problem?

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‎11-23-2024 10:15 AM

HP Recommended

This seems to be a known problem and not just HP.

https://discussions.apple.com/thread/255820983?sortBy=rank&page=1

use time machine to go back or wait for a fix by HP or Apple.

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View solution in original post

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4 REPLIES 4

‎11-23-2024 10:15 AM

HP Recommended

This seems to be a known problem and not just HP.

https://discussions.apple.com/thread/255820983?sortBy=rank&page=1

use time machine to go back or wait for a fix by HP or Apple.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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1 person found this reply helpful
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‎11-26-2024 09:05 AM

HP Recommended

Download HP Smart app from the apple App Store. Find your printer on your network.  select it.  when the app prompts you to allow the 'diagnose and fix' app to run say yes.  it will fix the issue and place your printer into your print set up.  worked for two different Mac laptops.

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‎11-26-2024 10:20 AM

HP Recommended

Something has changed - but only a part way

 

My HP Officejet Pro 9019 has appeared again and I can at least print

 

My new HP Smart tank 7306 is found by HP Smart but gives an error 'Cannot connect the printer to Wi-Fi' despite the wifi having a strong signal and working with the other printer

 

What a nightmare

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‎11-26-2024 11:32 AM

HP Recommended

maybe one of these video might help

 

https://www.youtube.com/watch?v=T1geDTwc3pY

 

wifi direct

https://www.youtube.com/watch?v=fEjDYhCz1r8

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Smart Tank 7301 WiFi Setup MacBook.
HP Smart Tank 7301 WiFi Setup MacBook.
youtube.com/watch?v=T1geDTwc3pY
This video reviews the step-by-step method to do the WiFi setup for your HP Smart Tank 7301 printer. You learn how to set up wireless printing and scanning using a MacBook. Welcome To My Youtube Channel - Copy Print Scan https://www.youtube.com/c/CopyPrintScanChannel
HP Smart Tank 7301 WiFi Direct Setup.
HP Smart Tank 7301 WiFi Direct Setup.
youtube.com/watch?v=fEjDYhCz1r8
This video shows the process to do the WiFi Direct Setup of your HP Smart Tank 7301 printer. Welcome To My Youtube Channel - Copy Print Scan https://www.youtube.com/c/CopyPrintScanChannel
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