misaligned double sided printing

[rachelbeauty]

I am printing from my chromebook and i am printing double sided but the pages are not lining up. they are misaligned by about 1,5cm. please can anyone help

[Sneha_01]

Hi @rachelbeauty,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble with double-sided printing where the alignment isn't coming out correctly. Here are a few steps you can try to resolve the issue:

Check Printer Settings:

• Make sure that your printer settings are configured for double-sided printing. Sometimes, the issue can be with the printer settings themselves.

Align the Pages in the Print Dialog:

• When you select double-sided printing in your print dialog, look for options like “Flip on Long Edge” or “Flip on Short Edge” depending on how your printer handles double-sided printing. Ensure you have the right option selected for your type of document.

Printer Calibration:

• Your printer might need calibration. Many printers have a built-in calibration feature that you can access through the printer’s menu or software.

Update Printer Drivers:

• Ensure that your printer drivers are up to date. Sometimes, outdated drivers can cause printing issues. Check the HP website for any available updates.

Check Paper Size and Type:

• Make sure the paper size and type selected in the print settings match what is loaded in your printer. Any mismatch can cause alignment issues.

Printer Firmware Update:

• Check if there’s a firmware update available for your printer. HP often release updates to fix bugs or improve performance.

Manual Alignment:

• If possible, try manually aligning the pages. Print a test page to see how misaligned the pages are and then adjust your print settings accordingly.

Test with Different Document:

• Try printing a different document or file to see if the issue persists. This can help determine if the problem is with the specific document or the printer itself.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support