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‎03-12-2024 06:14 AM

HP Recommended
Product: HP ENVY 5546 All-in-One Printer

I had to uninstall the HP smart app (the icon was on my desktop) as it wasn't working. I have downloaded it again - it is working fine - but the app is on the taskbar and I can't move it to desktop. Previous questions say right click and drag, but it doesn't move.

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1 person had the same question
1 REPLY 1

‎03-12-2024 06:54 AM - edited ‎03-12-2024 07:11 AM

HP Recommended

In windows 11 you right click and "unpin from taskbar"

 

If you enter "hp smart" in the search tab of the taskbar it will show up and you can assign it to the startup menu instead of the taskbar. 

 

It is difficult to put a link on the desktop.  I do not know of any easy way of doing it other than bring up the Administrators Command Prompt, locating hp.smart.exe in "C:\Program Files\WindowsApps" and using explorer to add a shortcut to the desktop. 

 

Let me know if you really want to do that.

 

HP has no control over where Microsoft puts their store apps.

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