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‎02-26-2021 02:58 PM

HP Recommended
Product: Laserjet MFP M28-M31
Operating System: Microsoft Windows 10 (64-bit)

Hello, i just bought my HP Laserjet MFP M28-M31 and i tried to print some papers for technical drawing. But i have a problem where it keeps printing them not straight. There is a 1-2mm distance difference to the corner of my a4 paper, if i would make it print a straight line from the middle to the top. I already aligned the A4 papers at the bottom with the format that is given below and checked whether or not there might be dust or other stuff that might disturb the printing process inside, although it has gotten better it is still not straight

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2 people had the same question
1 REPLY 1

‎03-01-2021 09:08 AM - edited ‎03-01-2021 09:09 AM

HP Recommended

@Karnifex, Welcome to the HP Support Community!

 

I understand the print is not aligned.

 

Make sure the paper is placed properly in the input tray. Adjust the paper width guides.

Use the HP Device Toolbox or the Embedded Web Server (EWS) to change the default paper size setting. Refer to this document.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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