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HP Deskjet 3632
Chrome OS

Message says cannot find printer please try again even after various re-installs

1 REPLY 1
HP Recommended

@Ralph64, Welcome to the HP Support Community!

 

  • Make sure the printer and the PC are connected to the same wireless network.
  • This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

To know how to print from a Chromebook, refer to - Printing from a Chromebook

 

Hope this helps! Keep me posted. 

 

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Have a great day! 

KUMAR0307
I am an HP Employee

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