• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
hp laser jet pro mfp m28w
Microsoft Windows 10 (32-bit)

my printer will only print in duplex, which means i only get one page at a time and i am too ignorant to put sheet in to print other side. i was able to see that it wants to print both sides, but am unable to change it. i tried removing printer and starting over but now i cannot get the printer to be recognized to install. i know it is a cheap printer, but i expected better from hp. i've had it several years with hardwire, never could get it to connect wifi. and now it wants to print duplex, and of  course it will not install.

 

1 REPLY 1
HP Recommended

Hi,

What exact application are you printing from?

 

Can you see the same results when printing from any application, such as from MS Word for an example?

 

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.