my printer officejet 4652 all in one stopped printing from laptop.

[davehd370]

I want to uninstall and install drivers for Officejet 4652 it stopped printing but prints test page. wont print from email or just random document. Dialogue says to download and save latest full featured software from hp customer care.

The  link goes 404. Not clear exactly what to download  and am unclear on what to do. as seems to be lots of different drivers for it. running windows 10 with USB cable to printer. 

[Sneha_01]

Hi @davehd370,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

It seems like you're having trouble with your HP Officejet 4652 printer, and you want to uninstall and reinstall the drivers. Here's a step-by-step guide to help you with the process:

Uninstall the Existing Drivers:

Disconnect the Printer:

• Ensure that your HP Officejet 4652 is disconnected from your computer.

Open Control Panel:

• Press Windows + X on your keyboard.
• Select "Control Panel."

Uninstall the Printer Software:

• Go to "Programs" or "Programs and Features."
• Find the HP Officejet 4652 software in the list.
• Right-click on it and choose "Uninstall" or "Change/Remove."

Follow the Uninstall Wizard:

• Follow the on-screen instructions to complete the uninstallation process.

Download and Install the Latest Drivers:

Visit HP Support:

• Go to the official HP Support website: HP Support. Click Here

Enter Printer Model:

• Enter "Officejet 4652" in the search box and press Enter.

Select Your Printer:

• Click on your specific printer model when it appears in the search results.

Download Full-Featured Software:

• Look for the section that provides the full-featured software for your printer.
• Download the latest version compatible with your operating system.

Install the Software:

• Once the download is complete, run the installer.
• Follow the on-screen instructions to install the drivers and software.

Connect the Printer:

• Connect your HP Officejet 4652 to your computer using the USB cable when prompted during the installation.

Test Print:

• After the installation is complete, try printing a test page to ensure everything is working correctly.

Additional Tips:

Windows Update: Ensure that your Windows operating system is up to date. Sometimes, Windows Update can provide compatible drivers.

HP Printer and Scan Doctor:

• Download and run the HP Print and Scan Doctor tool from the HP website. It can help identify and fix common printing issues.
  Please download HP print and scan doc from Here 

If you don't find the printer drivers, I request you to please connect with us via private message. We will surely help you.
 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
 

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 
HP Support