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HP Recommended
HP OfficeJet Pro 8122e All-in-One Printer
Microsoft Windows 11

wont allow scan to computer without  HP Scanning software

1 REPLY 1
HP Recommended

@GrassEpsom1 

 

Welcome to the HP Community --

 


@GrassEpsom1 wrote:

wont allow scan to computer without  HP Scanning software


 

That is correct --

For your printer and supported versions of Windows --

Manage Scan to Computer is enabled using the Scan Assistant.

The Scan Assistant shortcut icon is installed with the full driver printer software.

 

There are other scan options - 

This particular feature does require that you install the full driver.

 

NOTE

If you have already installed your full driver printer software and need only to enable Scan to Computer, scroll down to Sample - Printer Assistant / Scan Assistant and other shortcuts / icons

 

 

===============================

Printer Software - Full Driver

 

Web Pack Installation - Web Page - Full Driver Printer Software

HP OfficeJet Pro 8120 series EasyStart Printer Setup Software - Offline Use Only 

 

Download, Save, and Install.

After the software is installed, Restart the computer and log in

 

=========================

               Installed Software

Containers, Shortcuts on the Desktop

            What about HP Scan?

 

Once installed, the full driver printer software will have added one of two "container" shortcuts on the Desktop:

 

  • Printer Assistant - named for the printer model

OR

On newer printers and when the new full driver printer software no longer supports the Printer Assistant:

  • Scan Assistant - named for itself

 

Example - Various Printer related Shortcut icons on the Desktop

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11

 

Next,

 

The full driver printer software, once installed, will have added a shortcut icon for HP Scan

 

The shortcut for HP Scan that is part of the full driver might be named for the printer model.

 

=======================================

HP Universal Scan Software - Optional

 

Separately -- Supported on this printer and Windows 11

 

Installation of the HP Universal Scan Software adds an "HP Scan" self-named shortcut icon to the Desktop.

 

NOTE

If you have installed the full driver printer software, you do not need to install HP Universal Scan -- the version of HP Scan that installs with the software for this printer is a functional match to the HP Universal Software.

 

That said, if you can't stand it, the system will tolerate installing both the full driver and the HP Universal Scan software.

 

HP Universal Scan Software

 

Printer Model and Operating System version Dependent >>

 

When the software is installed, HP Universal Scan Software adds a self-named HP Scan software shortcut to the Desktop.

 

Note

Where supported, HPUSS can be installed as standalone or installed after the full feature / full solution printer software.

 

Open website  HP Universal Scan Full Feature Software 

If needful, choose a different OS > Open all

 

Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack 

After the software is installed, Restart the computer and sign in. 

 

General Example - HP Universal Scan / New Format HP Scan

HP_Universal_Scan_PDF_More_Destination_1HP_Universal_Scan_PDF_More_Destination_1

 

 

============================================

 

Sample - Printer Assistant / Scan Assistant and other shortcuts / icons

 

Example - Installed Apps / Software - Shortcut icons on the Desktop

Printer Assistant OR Scan Assistant shortcuts (printer model dependent)

HP Scan shortcuts

Location of Apps / full driver (when installed)

Manage Scan to Computer

HP_Printer_Assistant_HP_Scan_Assistant_5HP_Printer_Assistant_HP_Scan_Assistant_5

 

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8122e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.