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HP officejetpro 8710 all-in-1
macOS 10.12 Sierra

System asks for WPA2 password but gives directions for locating only for Windows. Downloaded Aple print drivers v3.1 for OSX as suggested with no solution???  Where does one find the WPA2 password for Mac OS 10.12 Sierra??

Thanks

5 REPLIES 5
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Your WPA2 password for your SSID in in your router of which only you have access to.  It is the same network password you use to connect your computer to your router.    Access your routers admin pages and check under the Wireless tab for your password.

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Thanks for your response. Looked at the back of my Hughes provided router and found a WPA2 password which did not satisfy the printer's request so am still not able to print from my computer.

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Replacing/reconnecting/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.
* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  
* Make sure printer and router are at least 5 feet apart.  
* Wireless printers only connect to the 2.4G band in your router.  The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.  
* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

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Thanks for input. Router is a new Hughes HT 2000W. Printer is a new HP OfficeJet Pro 8710. Downloaded drivers from Apple for my MacBook Pro running mac OS High Sierra 10.13.1. So far have been wireless, however plan to connect directly with cable once I get  a cable.

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Wow, wonders never cease! Just tried to print one more time from computer and lo and behold, it printed. Have no idea how, however thanks for the advice, something worked.

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