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HP ENVY Photo 7858 All-in-One Printer

I see several posts on how to do a hard reset on my printer device.  It is stuck loading with the HP symble and 1 dot and I looked at the owners manual and there are no instructions for a hard reset.  I have tried the other things, like turning off and holding down the power button, but once it's back on, it just stays on that same screen.  I don't have access to any of the screen's functions.

1 REPLY 1
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If it doesn't power on there's probably a hardware defect but you could try some of these hard resets

hp envy 7152 7155 5540 4520 4516 4512 6255
7855 7858 7720 7740 8028


Secret reset video 7755, 7858

list of menu options in comments

watch this video insetead, especially at the 1 minute mark


possibly just powering it off (unplug it) for 60 seconds and holding some buttons down when turning on:


While the printer is powering up, press and hold the Resume or Cancel button until the lights start blinking. e. Once the lights stop blinking, release the button. Your printer should now be reset to its default setting



Let me know if any helped!

 


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