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‎11-01-2021 06:16 PM

HP Recommended
Product: c310a
Operating System: Microsoft Windows 7 (64-bit)

no driver on the c310a driver page, tried the print and scan doctor on the driver page, tells me I need a driver, click "get Installer" takes me back to the driver page...no driver.

any help appreciated.

thanks

jsjsjs

1 REPLY 1

‎11-04-2021 07:30 AM

HP Recommended

@jsjsjs, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for a printer driver to work on Win 7. However, due to its age, there are no drivers available for this printer.

You may try to install the printer using Windows built-in driver

Refer to this document to know how. Try printing. Use Deskjet 990c driver if your printer is not listed.

Refer to this document HP printer setup (Windows built-in driver) for help.

 

If this does not help, and the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
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