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- HP Community
- Printers
- Printer Setup, Software & Drivers
- need help setting up a printer

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11-12-2026 03:44 PM
I just bought this second hand and would like to set it up. I connected it to my home WiFi, and my computer sees it on my printer list, but it says its offline. I have tried downloading the HP apps on my computers and the same thing happens, itll show up then will be offline. I will try to redo the connection and then it wont connect at all. I have downloaded software and firmware from the HP website and plugged the printer into my laptop to install and update that way, but it fails every time. I have done a factory reset on the printer and the network settings on the printer, all my paths lead down the same way. What am I doning wrong, what could I try that is different? It is not close enough to a router on my home mesh WiFi network to plug into directly, thats why I want it set up WiFi only.