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jongiff2000
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Solved!

need printer driver for hp officejet j4550

HP Recommended
HP Officejet J4550 All-in-One Printer
Microsoft Windows 11

I have a used hp officejet j4550 printer/scanner/fax that I wish to use on a Windows 10 64bit laptop and a Windows 11 64bit laptop.  The printer went out of warrany in 2010.  If anyone can help I'd surely appreiciate it.

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ferRX
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Message 3 of 5
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HP Recommended

Hi @jongiff2000 

 

Try the driver download from the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 5
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HP Recommended

@jongiff2000, Welcome to the HP Support Community! I’m here to help.

 

This model printer is not compatible with the HP Smart app due to its age and there is no driver available on the HP Support site.

 

Install the printer using Windows built-in driver for printing. (Skip if you are able to print)

Refer to this document to know how. Try printing. Use Deskjet 990c driver if your printer is not listed.

Refer to this document HP printer setup (Windows built-in driver) for help.

Note: No software is available for scanning. You may use MS paint.

 

Use a compatible scanning app to scan.

HP Scan and Capture app: Use this free app available from the Microsoft Store to scan photos or documents.

Go to Installing and Using HP Scan and Capture (Windows 10) for more information.

Windows Scan app: Use this Windows app to scan from most HP all-in-one printers.

Search Windows for Scan, and then click the Scan app in the list of results.

Windows Fax and Scan: Use this pre-installed tool to scan photos and documents.

Search Windows for fax, click Windows Fax and Scan in the list of results, and then click New Scan.

 

If this does not help, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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ferRX
Level 9
Level 9
1,753 1,125 206 883
Message 3 of 5
Flag Post
HP Recommended

Hi @jongiff2000 

 

Try the driver download from the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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jongiff2000
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This solution worked very well.  I am pleased with the result.  Both the printer and the scanner work good now.  I haven't tried the FAX yet.

 

The exe file is over 200MB so it took some time to download.  As I am using Windows 11 I changed the properties of the file to compatibility mode for Windows 8.1 which is as close as I could get for Windows 10.  The exe file is for Windows 10 so I shouldn't have problems installing it on a Windows 10 laptop which is the same DELL laptop as the one with Windows 11 on it.  There were a few Java script errors.  I clicked to continue using Java script and the install went through fine.

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ferRX
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Great 😊, nice to know the solution provided worked !

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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