new envy 6550e won't print

[Bumfusal]

New printer, set on phone already, also using usb to . Laptop sees printer and will not print when I say print. It sees the job bit won't print it. 

[alberthuda]

Hi Bumfusal,

Got it — your new HP Envy 6550e won’t print. Let’s walk through some quick troubleshooting steps to get it working:

Check Printer

1. Power & Connections

• Is the printer turned on?
• Is it connected to Wi-Fi or your computer (via USB or network)?
• Check for any error lights or messages on the screen.

       2.  Paper & Ink

• Make sure there’s paper in the tray.
• Check ink levels and make sure cartridges are installed correctly.

Computer Side

     3. Check Printer Status

• On Windows:
  Control Panel > Devices and Printers > Envy 6550e
  Make sure it’s not set to “Offline” or “Paused.”
• On Mac:
  System Preferences > Printers & Scanners > Envy 6550e
  Make sure it’s the default printer and not showing any errors.

      4.  Print Queue

• Clear out any stuck print jobs:
  Right-click on the printer and choose “See what’s printing” → cancel all jobs.

Quick Fixes
     5.  Restart Everything

• Restart your printer, computer, and Wi-Fi router.

     6. HP Smart App

• Install or open the HP Smart App – it can run diagnostics and help with setup.
• The app is available on Windows, macOS, iOS, and Android.

     7. Driver Issues

• Go to HP’s support site and download the latest hp drivers for the Envy 6550e.

Hopefully this helps