no air printers found

[ictdlb]

Lost power in the house a few weeks ago.  Since that time my MAC and Iphone and tablet have been unable to find any air printers.  I have tried a couple of things that I found online but nothing has worked and it doesn't help that I am not real tech savvy.

Has anyone else had this type issue.  I used to be able to print from every device.  So frustrating.

[senan6806]

@ictdlb

A warm welcome to HP Community!

It's possible that the wireless router is blocking or not able to forward multicast packet (Bonjour). Please contact your internet service provider or router manufacturer and check if the router is able to forward multicast packet. If the router is able to forward Bonjour packets then try these steps:

1.) Use the steps available here to update iOS.

2.) Use the steps available here to update software on Mac.

3.) Use the steps available here to update the printer firmware. 

Once you update iOS and printer firmware, restart printer, Mac and iOS devices and then try to print. If issue persists, try the steps mentioned under "What if a 'No AirPrint Printers Found' message displays on my iOS device?" under FAQ's from this document.

Let me know how it goes!

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Have a great day!