no half fold card envelope A9 on my HP8720 printer need a driver??? anyone??

[steve_niceguy]

hello everyone 

I print a lot of greeting cards on 110lb cardstock in an old greeting card program (American Greetings) and about 4 other programs.... (after two years got the HP8720 working perfectly for that).... now I CAN'T  print the half card envelopes A9  .....5 3/4" x 8 3/4"  there is no print option for A9 or half card... when I place them in my printer and try to customize the size it say's mismatched paper.... I read  on the community a lot of other people have had this problem with other HP models and the solution is to download another driver???? anyone know which one has the A9 option and how do I do it?

also I use HP INSTANT INK and I saw that some would make a different printer name using a different driver and select that when printing the A9 envelopes??? hopefully that will not affect my instant ink.... and my last concern is I use windows 10 for almost everything.... but I also have a virtual machine installed on my pc so I can run Vista .... that way  I can run all my old greeting card / brochure programs. the HP 8720 showed up on my Vista and works great... but will the driver also work on both.... hopefully someone can help me.

[TEJ1602]

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[steve_niceguy · Accepted solution]

I got it all figured out and now the HP8720 is the best printer EVER!!!

someone in the community ( 8lives ) sent me a link on how to make custom sizes and save it... I saved it as A9 Half Card Envelope so now when I need to print that size envelope ( everyday for me) I can just click the A9 Half Card Envelope option in the pull down menu!!!! I couldn't be happier!!

so for anyone else fighting this problem here is the link.... by the way I did it on my windows 10 and windows vista computers!!!

https://support.hp.com/ca-en/document/c03890386