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HP Recommended
HP OfficeJet Pro 9015e All-in-One Printer
Microsoft Windows 11

The user manual for my printer states that it can save scans as a searchable PDF, but when I attempt to scan through the HP Smart app, I find no option for this; only basic PDF or image is available. Attached are screenshots from the video guide for the HP Smart app, showing the options, as well as a screenshot of my available options. Any help is appreciated.my hp smart capture.pngHP prinmt video capture.png 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-9010-all-in-one-printer-series/model...

 

Download and install FULL featured software

https://www.youtube.com/watch?v=l8dSpWOdRZM


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

The scan to searchable PDF option is there under "Destination".

 

For more resources on the printer;

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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